What We Collect and Why We Use It
When you open an account on panalo11, we collect the information you provide during registration — your name, contact details, and the payment method you link, whether that is GCash, Maya, or InstaPay. We also collect transactional data each time you deposit or withdraw through those
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channels, so we can verify the movement of funds between your e-wallet and your account balance. Device data — browser type, operating system, session timestamps — is logged automatically to keep your account secure and to detect unusual activity. We do not collect more than we
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need. Payment credentials like your GCash PIN or Maya passcode are never stored on our servers; those stay inside the respective apps. We use the data we do hold to process your transactions, respond to account queries, meet any applicable reporting obligations under local law, and
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improve how the platform works on mobile. Availability of certain features depends on local law and is accessible only where local law permits. If you are in Quezon City or anywhere else in the Philippines, the same data rules apply to your account.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.